The photos of original package with front and back sides In this case, please kindly provide us with proof as below: If it is not stated in the product listing, please contact our consumer service team. Every product has a specific warranty period. If you encounter quality issues within the warranty period, you can ask for us. What should I do if my products go broken after a period of use? In some cases you will need to pay to post the broken item back to in order for us to send out a new piece.ĥ. The compensation varies from case to case and is different for each delivery company. Once the courier company confirms that the case is valid, they will compensate, and we will pass on this compensation to you. We will contact the courier company from our end.
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Next, contact immediately with your order number and a full description / pictures of the broken item issue. They will have a complaining procedure which will enable you to get compensation.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will advise you on the complaint procedure. If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. If this has happened, please follow these steps: Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. What should I do if my items arrived damaged? If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service. In this case, The processing time will be 3 business days. It will take us 1-2 more days to get it available in stock again. Sometimes the item in your order is really a hot seller and it may be just sold out at that time. Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.Ģ. How long dose it take to have my orders shipped after the payment is made?ġ. You can be confident about ordering from just as much as any western retailer.ģ. We double-check the contents of all orders carefully before dispatch to our customers. Yes, everything you buy from has a guarantee of quality and will exactly match the description on the website.įactories that supply are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team. Please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.Ģ．Are Products Guaranteed / Is There A Warranty?
If a item is found defective in our QC test, it will be returned to the supplier / factory. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
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We have a professional Quality Control team. Enjoy your shopping!Ī accepts PayPal and Credit Card as secure payment methods:ġ) Login To Your Account or use Credit Card Express.Ģ) Enter your Card Details, the order will be shipped to your PayPal address.
We will settle your problem as soon as possible. If you want to know more information, please contact our customer service team. The transit time depends on where you're located and where your package comes from. United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdomīelgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland offers different shipping methods for you: Please note for EMS, Expedited Shipping, you should pay the extra shipping fee. You also can choose your preferred shipping methods on the Order Information page during the checkout process.
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We provide FREE SHIPPING to worldwide with NO MINIMUM purchase required for all orders at.
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